About This Role

• Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into solution options and system requirements.
• Apply appropriate analytical methods and techniques, to shape and define business solutions (e.g. processes and operational changes), documenting them in accordance with agreed format and quality standards.
• Interpret legislative and regulatory requirements and/or changes in order to assess the wider impact on business processes and system solutions.
• Consult with the business stakeholders to understand and evaluate the impacts of change, documenting as is/to be process models.
• Consult with the business, transformation and strategic partners to identify, understand and challenge business issues and problems in order to explore underlying causes and recommend appropriate solutions or courses of action.
• Document & articulate the impact of proposed solutions on benefits, costs and risks, in order to inform project and business decisions.
• Support business acceptance testing activities, contributing to production Testing Strategy/Plans and providing an escalation point for queries and issues arising from the Testing team.

• A proven background within a similar Business Analyst role gained within a financial services environment, ideally Life and Pensions.
• Strong interpersonal skills and confidence to select and apply relevant analytical and process engineering tools.
• Strong written and verbal communication skills and the ability to influence and negotiate with stakeholders at all levels.
• Strong attention to detail, good fact-finding skills and ability to make evaluative judgments based on both quantitative and qualitative information.
• Able to use different techniques to elicit and capture business requirements, understanding which are best suited to a particular need.
• Understands financial considerations and potential financial impacts of requirements and solutions options.
• General understanding of project methodologies and approaches.
• Working knowledge of business analysis and information/data presentation techniques, including the standard MS software applications and Visio.
• A systematic, disciplined and analytical approach to problem solving.

The hiring manager to contact is: Lisa Stewart HM Email: Lisa.Stewart@diligenta.co.uk

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