Cash Management Team Manager

Location: Basingstoke
Job Reference: DGENTA03503
Role Grade: B2

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About This Role

Summary of the role

An exciting opportunity has come available for a Cash Management Team Manager to join the Finance Operations function at Diligenta in either Basingstoke, Reading or Stirling. In this role you will be responsible leading a team to ensure accuracy and integrity of financial records and transactions within our client's organisation.

In this role, you'll be responsible for managing all incoming and outgoing transactions, along with overseeing Cash Management activities. This position plays a key role in ensuring the accuracy of financial data, supporting effective financial reporting, and maintaining compliance with regulatory standards.


Please note, as this is a people leadership role the successful applicant will be supported to succeed in their new role through enrolment in the appropriate level of our Diligenta Leadership 'Step' Pathway (subject to eligibility criteria), designed to drive quality and consistency across the organisation.

What you will be doing

  • Lead and manage the Life & Pension Cash Management Team (Legacy & BaNCS), ensuring training, motivation, and effective performance.
  • Continuously review and improve Cash Management processes to ensure compliance with regulatory and client requirements, minimizing risk and customer impact.
  • Establish controls to guarantee that all Cash Management activities comply with regulations and payment scheme guidelines, reducing the risk of breaches and fraud.
  • Implement risk management practices to identify and mitigate potential risks in payment processing, ensuring data security and fraud prevention.
  • Develop KPIs to measure and enhance individual and team performance, motivating members to achieve excellence in Cash Management.
  • Handle complex Cash Management queries and serve as the escalation point for issues.
  • Prepare and present financial information to senior management as needed.
  • Collaborate with the Control and Oversight Team on projects aligned with the company's strategic initiatives.
  • Act as the main contact for annual financial and internal audits, providing timely and accurate information as required.
  • Assist in gathering data for Management Information (MI) reporting in collaboration with the Control and Oversight Team.

What we are looking for

  • Excellent interpersonal skills, ability to build successful relationships with both seniors and direct reports
  • Proven leadership and line management experience, with a strong track record of confidently leading and motivating teams.
  • Effective stakeholder management skills
  • Use clear and effective verbal, written and presentation skills, demonstrating the ability to communicate at senior levels
  • Outstanding organisational skills, ability to plan workloads and delegate tasks
  • A systematic, disciplined and analytical approach to problem solving
  • Expert in MS Excel and Word.
  • Strong knowledge of financial services (in particular Life & Pension) processes and
  • Strong understanding of Finance and Accounting principles, practices and compliance requirements for the UK and Ireland

The hiring manager to contact is: Lisa Chapman Email: lisa.chapman@diligenta.co.uk

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