About This Role

Summary of the role

The Workplace & Facilities Manager will play a key role in the development and management of the Diligenta Real Estate and Workplace & Facilities function. The role will have responsibility for the physical, operational, project and administrative delivery of services to meet the needs of the business.

What you'll be doing

Facilities Management:

• Experienced in Hard and Soft Services
• Understanding of building systems e.g. HVAC, UPS and impact on design and build of new space
• Vendor management
• Reactive and proactive maintenance
• Utilities management and reporting
• Specification of building works, cost preparation and landlord/local authority consents
• Security system management - CCTV, alarms, access control
• Update and maintain crisis management and business continuity site plans

Workplace Planning

• Assist with development of Workplace framework
• Develop metric reporting for all UK office space
• Optimize office space to accommodate business needs
• Design and implement flexible and scaleable workspaces
• Monitor space utilization and occupancy
• Develop desk sharing/hotelling model
• Ability to analyse data and identify trends
• Manage office moves
• Space analysis and modelling

Project Management

• Define scope of Workplace projects
• Develop project plans and timelines for approval
• Project delivery to agreed timescales and budget
• Project performance monitoring and reporting
• Identify potential risks and mitigation strategies
• Develop and monitor project costs

Financial Management

• Develop and manage Workplace Opex budgets
• Develop Capex budgets for Workplace and associated projects
• Report periodically against Opex and Capex budgets
• Identify cost saving initiatives
• Forecast against budget and variance reporting

Health & Safety

• Manage office and property related health and safety matters
• Ensure health and safety compliance from external parties, contractors, vendors
• Conduct risk assessments
• Develop and sign off risk and method statements

Stakeholder Management

• Collaborate with support functions eg HR, IT to establish and align Workplace strategies
• Engagement with internal clients
• Communicate effectively with employees regarding Workplace updates and policies
• Facilities & Workplace team

What we're looking for

• Large professional/financial services firms
• Operating in complex organisations
• Multi-site office management

• IOSH/NEBOSH

• Significant space/design and move/change experience

• Strong analytical skills

• Strong Project Management skills

• Excellent interpersonal skills

The hiring manager to contact is: Karen Kersten Email: karen.kersten@diligenta.co.uk

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