About This Role

• Provide mentorship and guidance to FC specialists within the team
• Provide support to the FC manager in the management of team workloads and distribution
• Provide quality assurance checks on day-to-day activities of the team, report on areas for development and deliver training and/ or feedback as and when required.
• Provide advice and guidance to stakeholders to ensure awareness and appropriate mitigations of financial crime risks.
• Assist the Financial Crime Manager by producing regular and ad-hoc reports as required, for stakeholders of all levels, including senior and executive management.
• Build good relationships with stakeholders and represent the Financial Crime team at stakeholder meetings including internal, client facing and industry wide forums.
• Represent on projects to ensure financial crime risks are understood and appropriate actions taken.
• Develop and produce management information and reports/bulletins for Diligenta and clients.
• Review operational procedures and literature to ensure financial crime risk is mitigated.
• Create, maintain and deliver company wide financial crime training modules.
• Identify financial crime related training needs across the business and create and deliver training to close any identified gaps.
• Continued review of financial crime process to identify where improvements are needed and implement those improvements
• Support the delivery of activities as outlined in the FCU Annual Plan, with delivery of these within required timescales and SLA's.

• Knowledge and experience in anti-financial crime and training preferable
• Proven decision making and problem-solving skills
• Strong Customer & Client focus
• Excellent verbal and written communication skills
• Proven leadership, coaching and development skills
• Strong time management and organisational skills gained in a target driven environment
• Ability to take on board product and process knowledge and apply it quickly
• Resilient & driven with proven ability to work under pressure
• Detailed understanding and practical experience of all relevant People Management policies and processes including performance management , absence management, grievance and disciplinary
• Competent Overseer in Training & Competency Scheme
•  Proven decision making and problem-solving skills
• Strong Customer & Client focus
• Excellent verbal and written communication skills
• Proven leadership, coaching and development skills
• Strong time management and organisational skills gained in a target driven environment
• Ability to take on board product and process knowledge and apply it quickly
• Resilient & driven with proven ability to work under pressure
• Detailed understanding and practical experience of all relevant People Management policies and processes including performance management , absence management, grievance and disciplinary
• Competent Overseer in Training & Competency Scheme

The hiring manager to contact is: Michael Wood Email: Michael.Wood@diligenta.co.uk

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