Diligenta Careers Internal

About This Role

Summary of the role

The Speak up Advisor plays a vital role in fostering an open, respectful, and psychologically safe culture where
colleagues feel confident to raise concerns. The role is responsible for conducting impartial and timely investigations
into discrimination-related cases received through Speak Up channels, ensuring issues are handled sensitively,
fairly, and in line with policy.

For all other types of concerns (including protected disclosures), the Speak up Advisor provides expert guidance and
advice to managers, supporting them to address issues appropriately and proportionately. The role promotes early,
informal resolution wherever possible to maintain positive working relationships and reduce unnecessary
escalation.

In addition to investigation responsibilities, the Speak up Advisor acts as a champion for the Speak Up culture,
building trust across the organisation and embedding an environment where raising concerns is encouraged and
valued.

The role leads formal grievance investigations relating to discrimination, facilitates informal resolution through
mediation and other supportive approaches, and uses management information (MI) and insights to drive
continuous improvement and support a healthy organisational culture.

What you’ll be doing

Investigation Delivery
Conduct impartial, timely, and thorough investigations into discrimination speak up reports.
Ensure all cases are managed in line with internal policy and processes, regulatory requirements, and
confidentiality standards.
Produce clear, accurate, and defensible investigation reports
Reporter Safeguarding
Maintain confidentiality and protect reporters from retaliation throughout the process.
Ensure appropriate support mechanisms are in place for individuals raising concerns.
Compliance & Regulatory Alignment
Adhere to FCA, GDPR requirements, SMCR obligations and whistleblower protection laws
Ensure evidence handling, disclosure, and due process meet legal and regulatory standards.
Stakeholder Engagement
Collaborate effectively with the People function, Legal, Compliance, and business leaders during
investigations.
Communicate findings and recommendations clearly to relevant stakeholders.
Speak up support
Contribute to the development and delivery of a Speak up culture.
Promote awareness of Speak Up channels and encourage psychological safety across the organisation.
Culture Building
Actively champion a culture of trust, openness, and non-retaliation.
Help reduce stigma around speaking up through engagement and education initiatives.
Continuous Improvement/Insights
Identify trends, systemic issues, and opportunities for policy or process improvements.
Share lessons learned to strengthen organisational integrity and risk management.

What we’re looking for

Mediation/Facilitation abilities
Excellent analytical, interviewing, and report-
writing skills.
Ability to handle sensitive matters with discretion
and impartiality.
Strong communication and interpersonal skills.
High attention to detail and ability to manage
CIPD Level 5

The hiring manager to contact is Claire Salah\r\nclaire.salah@diligenta.co.uk

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Speak Up Advisor

About This Role

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