Diligenta Careers Internal

About This Role

Summary of the role
To join our Technical Centre and work with colleagues within Operations, IT, Change and Aviva along with Diligenta’s printing partner providing support and control for a variety of Technical Processes.

Or to provide support to the Technical Consultants and Risk Events Managers to ensure that Risk Events are managed effectively across the business area, whilst supporting an effective culture of identification, reporting and
management of operational controls in line with the Diligenta’s Control framework.

What you'll be doing

Use existing processes to address & resolve technical calculation queries from customers (internal), projects/BaNCS release testing and risk events in order to meet expected service standards.
Monitor and process fund level amendments.
Monitor and process Static Data updates on both BaNCS and various in-house applications.
Control the flow of outputs including statements during peak period to ensure everything is issued in a timely manner.
Ensure the quality of statements meets the required standards
Support a subset of Technical Centre Risk Events.
Support small projects or ongoing tasks to ensure objectives are met as directed by the Team Manager.
Support the creation of various Reports and Management Information.
Monitor and work various regular control reports covering customer process controls to business financial controls.
Support of delivery of Risk Events in line with prescribed timescales and measures.
Team working and project participation
Management Information and analysis is supplied to management and other bodies as required.
Key Stakeholders needs are understood, expectations managed and requirements are met.
Ongoing ad hoc support of Technical Consultants and Risk Events Managers.

What we're looking for

Good mathematical knowledge
Proven ability to work on own initiative
Problem solving/Process improvement
experience
Good knowledge of Excel & Word
Strong team player
Good written & verbal communication skills

The hiring manager to contact is: Maria Delastra Email: maria.delalastra@diligenta.co.uk

Apply for this role:

Have you liaised with your current manager to inform them of your intent to apply for alternative positions within Diligenta?

Yes

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Technical Analyst

About This Role

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