Cash Management Team Manager Location: Peterborough, Edinburgh, Glasgow, Bristol Job Reference: 1354877 Role Grade: B2 - TLS
About This Role Summary of the role The Banking & Payment Utility is responsible for ensuring the accuracy and integrity of financial records and transactions within our client’s organisation. The primary goal of this function is to process payments, receipts and distributions as well as identify and resolve any discrepancies or errors in financial records. This is important for maintaining the reliability of financial information, facilitating proper financial reporting, and ensuring compliance with regulatory requirements. This role is within the Cash Management Team for the Life and Pensions business, which is responsible for processing all money in and money out transactions within agreed SLAs and in line with regulatory and Client requirements, ensuring that all transactions are correctly processed and recorded in a timely manner. This is an 18-month FTC opportunity. This role can be based in either Peterborough, Edinburgh, Glasgow or Bristol, and other locations will be considered. Please note, as this is a people leadership role the successful applicant will be supported to succeed in their new role through enrolment in the appropriate level of our Diligenta Leadership 'Step' Pathway (subject to eligibility criteria), designed to drive quality and consistency across the organisation. What you’ll be doing Lead and manage the Life & Pension Cash Management Team (Legacy & BaNCS) of up to 12 individuals. Ensuring individuals are properly trained, managed and motivated to perform their role. Establish and continuously review and improve the Cash Management processes and procedures (Legacy & BaNCS) to ensure full compliance with regulatory and Client requirements, minimising risk exposure and any detrimental customer impact. Establish an appropriate suite of controls to ensure that all Cash Management processing (Legacy & BaNCS) activities are fully compliant with the regulations as well as guidelines set forth by the respective payment schemes thus minimising the risk of regulatory breaches and fraudulent activity. Implement robust risk management practices (Legacy & BaNCS) to identify, assess, and mitigate potential risks associated with payment processing, ensuring data security and fraud prevention. Establish appropriate and effective KPIs to measure individual and team performance and utilise these measures to motivate team members to deliver a best in class Cash Management function. Take ownership of dealing with complex queries for Cash Management (Legacy & BaNCS) and act as an escalation point for issues and complex queries. Prepare and present financial information on request to Senior Managers/Senior Leadership Team. Work alongside the Control and Oversight Team to provide input towards projects to deliver the company’s strategic initiatives. Act as the lead contact for Cash Management (Legacy & BaNCS) for the annual Financial Audits as well as any Internal Audits performed by either Diligenta or the Client. Provide timely and accurate responses to any requests for information or queries raised during these exercises. Assist the Control and Oversight Team in collating data required for Management Information (MI) Reporting. Own the End of Day Checklist for Cash Management and ensure all tasks and activities the Team are responsible for are fully completed by close of play. Ensure all tasks and activities performed within the Team adhere to the Consumer Duty regulations. What we’re looking for Accounting qualifications, either part of fully qualified or qualified by experience (QBE). Previous experience of managing a team 2+ years’ experience of working within a finance role within Financial Services or a payments role within a non-Financial Services company Excellent interpersonal skills, ability to build successful relationships with both seniors and direct reports Effective stakeholder management skills Use clear and effective verbal, written and presentation skills, demonstrating the ability to communicate at senior levels Outstanding organisational skills, ability to plan workloads and delegate tasks A systematic, disciplined and analytical approach to problem solving Expert in MS Excel and Word. Strong knowledge of financial services (in particular Life&Pension) processes and regulations. Strong understanding of Finance and Accounting principles, practices and compliance requirements for the UK and Ireland. The hiring manager to contact is: Kerry Thomson & Amy Bryan Email: kerry.thomson@diligenta.co.uk & amy.bryan@diligenta.co.uk Apply for this role: Required Required Required Invalid Required Required Required Required Have you liaised with your current manager to inform them of your intent to apply for alternative positions within Diligenta? YesNo Required Please note, if you have not liaised with your current manager we will not be able to progress with your application. Required Invalid Required Required Required Required Required Required Attach CV Tick to signal your acceptance of the Diligenta Privacy Policy and the privacy policy of our recruitment partners Sanderson Solutions Group