About This Role

• Manage the delivery of Diligenta's benefits and recognition offering.
• Partner with the business to enhance the overall employee reward proposition.
• Lead colleague engagement and awareness campaigns for benefits and recognition programmes, creating clear and impactful communications that drive understanding and participation.
• Manage the annual Reward communications and engagement calendar, ensuring key messages reach the right audiences at the right time.
• Oversee the administration and data management of employee benefits, including private medical cover, group risk benefits and recognition schemes, ensuring accuracy and compliance.
• Actively engage and manage our benefit vendor providers to ensure effective operation of our benefit schemes.
• Monitor market trends, industry best practice and emerging reward initiatives, using insights and data to recommend improvements to Diligenta's benefits offering.
• Act as the subject matter expert for day-to-day benefit queries and escalations, while supporting colleagues and HR teams with advice, guidance and issue resolution.
• Support business projects, including TUPE transfers and new client implementations, providing reward and benefits expertise to ensure a smooth colleague transition.
• Deliver benefits benchmarking, provider management and renewal activities, using data and insight to assess the effectiveness of the reward offering and contribute to wider compensation and reward projects.

• Previous experience working within a Reward, Benefits, HR or People function, with a genuine interest in developing a career in Reward.
• A good understanding of employee benefits, recognition programmes and wider reward principles, with the ability to apply this knowledge in a business environment.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends and provide meaningful insights and recommendations.
• Excellent organisational skills and exceptional attention to detail, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Confidence building relationships with stakeholders at all levels, alongside strong written and verbal communication skills.
• The ability to work independently, take ownership of tasks and initiatives, while also contributing effectively as part of a collaborative team.
• A proactive mindset with a passion for continuous improvement, colleague engagement and enhancing the overall employee reward experience.
• A high level of professionalism, discretion and integrity, with the ability to always handle sensitive and confidential information appropriately.

The hiring manager to contact is: Paul Wales Email: Paul.Wales@diligenta.co.uk

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