Diligenta Careers Internal

About This Role

Summary of the role

As a Technical Analyst you will join our Technical Centre and work with colleagues within Operations, IT, Change and Aviva along with Diligenta’s printing partner providing support and control for a variety of Technical Processes. Or to provide support to the Technical Consultants and Risk Events Managers to ensure that Risk Events are managed effectively across the business area, whilst supporting an effective culture of identification, reporting and management of operational controls in line with the Diligenta’s Control framework.

What you’ll be doing

Use existing processes to address & resolve technical calculation queries from customers (internal), projects/BaNCS release testing and risk events in order to meet expected service standards
Monitor and process fund level amendments
Monitor and process Static Data updates on both BaNCS and various in-house applications
Control the flow of outputs including statements during peak period to ensure everything is issued in a timely manner
Ensure the quality of statements meets the required standards
Support a subset of Technical Centre Risk Events
Support small projects or ongoing tasks to ensure objectives are met as directed by the Team Manager
Support the creation of various Reports and Management Information.
Monitor and work various regular control reports covering customer process controls to business financial controls
Support of delivery of Risk Events in line with prescribed timescales and measures
Team working and project participation
Management Information and analysis is supplied to management and other bodies as required
Key Stakeholders needs are understood, expectations managed and requirements are met
Ongoing ad hoc support of Technical Consultants and Risk Events Managers

What we’re looking for

Good mathematical knowledge
Proven ability to work on own initiative
Problem solving/Process improvement experience
Good knowledge of Excel & Word is essential
Strong team player
Good written & verbal communication skills
Pensions or Life Admin
Working knowledge of BaNCS

The hiring manager to contact is: Kevin Freeman Email kevin.freeman@dgaviva.com

Apply for this role:

Have you liaised with your current manager to inform them of your intent to apply for alternative positions within Diligenta?

Yes

Please note, if you have not liaised with your current manager we will not be able to progress with your application. Attach CV

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Technical Analyst

About This Role

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