About This Role

• Administering a Complex and bespoke Pension product with very limited knowledge within Diligenta and Aviva outside of the SSAS Team and Technical advisors, being able to interact with IFA’s , Trustees, Investment Providers, Third Party Banks, Solicitors, Surveyors and Accountants
• Each person is Responsible for a Portfolio of Schemes, they are the key contact for the Scheme Trustees/IFA and associated parties. Building Trusting Relationships with Associated parties
• Manual processing of all schemes: Scheme files are paper based and bespoke letters are required for all processes
• Dealing with Complex processes including Property Sales & Property Purchases – dealing with Solicitors and Surveyors ensuring this is completed within HMRC regulations, ensuring Valuations completed are correctly, environmental Concerns are addressed, EPC’s are in order and VAT is recorded correctly.  If Purchase or Sale not recorded and completed correctly then Scheme and Trustees are liable for unauthorised tax charges levied by HMRC (40% value of Property)
• Ongoing property admin such as rent reminders, lease renewals, Valuation updates, property Expenses and property Development  
• Suntrust limited are Co-signatories to all Scheme Bank accounts and as such would need to countersign and approve all payments within Scheme bank account to the payee, such General expenses (Accountant, IFA fees), pension Income payments and Property expenses
• Authorised Signatory up to £20,000. Need to ensure all these payments are within HMRC Regulation
• Completing Complex Actuarial quotes including Retirements, Deaths, Transfers and Ad-Hoc fund splits where the yield requires actuarial sign off before the quotation is issued
• Complex Scheme decisions are required that ultimately go to Aviva for discussion and sign off – Either when the trustees are not working with us or they want to do something outside of the scheme rules, then we may approach Aviva to resign and remove ourselves form the role as special trustee
• Review Scheme accounts to check everything is being completed within HRMC guidelines, we use accounts information to keep our records accurate and up to date and we carry out reconciliation to ensure that they balance (No missing monies, or unauthorised payments).  We also have a unique role of being authorised Practitioner for some schemes which consists of completing and submitting Annual HRMC Pension Scheme returns
• Purchase investments – can invest in a number of external products such as GIA’s, TIP’s, Wraps, Unit Trusts, OEIC’s, DFM’s , Stock Broker Portfolios, Shares in listed/unlisted/AIM investments , they can also loan money to an employee /associated employer , Borrow money from a Third party Bank or employer and Bonds.  If completed without consent then can cause unauthorised payments. Suntrust Ltd must be included as a registered holder or co-owner to prohibit any amendments or withdrawals without our written consent
• Sale of Investments – we need to ensure that the sale is going back into the scheme bank account, if paid anywhere else then unauthorised payments against HMRC regulations – we also need to understand reason for sale
• Sign out Actuarial figures, we need to consider employers, be involved at every stage of the Life of the Scheme processes, which also includes LOA’s, Fund Switches, General Scheme questions, We also allow new members/policies to the Scheme although we are a closed booked of business.  A lot of technical queries from all sources associated with the scheme and the responsibility of the decisions that we make can ultimately impact the Value of the scheme
• Payments of Benefits from the scheme: Tax free cash, Retirements, transfers, Death Benefits

• Maths and English qualification
• Communication
• Leading People
• Decision Making and Problem Solving
• Customer and Client Focus
• Results
• Flexibility
• Teamwork
• Creativity
• Commercial Acumen
• Financial Acumen
• Relationship Management
• Manual Calculations
• Free format letters
• Product knowledge of small, self-administered schemes
• Telephone skills
• FCA Rules
• Inland Revenue rules
• Stakeholder management

The hiring manager to contact is: Jennifer Treasure Email: \r\njennifer.treasure@dgaviva.com

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