About This Role

• Lead the end-to-end facilitation of ISAE 3402 assurance activities, ensuring timely and accurate delivery of returns. Act as the primary point of contact for external auditors and internal stakeholders, demonstrating high levels of professionalism and subject matter expertise
• Oversee the delivery of control testing obligations for a designated client, ensuring testing is conducted safely, consistently, and in line with contractual and regulatory expectations
• Develop, maintain, and embed key control standards and control testing methodologies across the organisation. Ensure these standards are understood, applied consistently, and aligned with the Risk Management Framework
• Build and maintain strong relationships with senior internal stakeholders, client representatives, and external auditors. Influence decision-making and promote a culture of accountability and transparency in control assurance
• Monitor the effectiveness of the control environment using data from testing, risk events, and assurance activities. Provide actionable insights and recommendations to strengthen control design and operation
• Act as the organisation’s Line 2 specialist in control design and development. Lead the creation, maintenance, and continuous improvement of key control and control testing standards, raising the quality and consistency of controls across the business. Collaborate with the Risk Governance Manager to embed best practice into the Risk Management Framework and assurance processes
• Act as the organisation’s Line 2 specialist in control design and development. Lead the creation, maintenance, and continuous improvement of key control and control testing standards, raising the quality and consistency of controls across the business. Collaborate with the Risk Governance Manager to embed best practice into the Risk Management Framework and assurance processes
• Oversee the provision of day-to-day support for GRC tooling by the Risk Analyst. Ensure system functionality supports assurance, reporting, and control testing requirements, and contributes to continuous improvement
• Support the Risk Systems Manager in the development and enhancement of risk tooling and frameworks, ensuring assurance processes are embedded and scalable

• Professional, academic, or skills-based qualification relevant to risk, assurance, or governance
• Organised self-starter with the ability to work independently and manage competing priorities
• Strong stakeholder engagement and relationship management skills, including with senior internal and external stakeholders
• Demonstrated leadership capability, including line management and coaching
• Excellent written communication and reporting skills, with the ability to produce clear, concise, and insightful outputs
• Ability to understand complex environments and communicate technical concepts simply and effectively
• Strong analytical skills, with the ability to interpret data and identify trends.
• Conversant with best practice enterprise risk management processes and frameworks
• Proficient in MS Excel and reporting tools; familiarity with GRC systems
• Minimum 5 years’ experience in the insurance industry
• Experience in a risk, assurance, or control-based role, ideally within a Line 2 function
• Proven track record in delivering controls assurance, including testing and reporting
• Experience in control design and development, with a focus on improving control effectiveness
• Exposure to external audit processes, particularly ISAE 3402 or similar assurance standards
• Experience managing or mentoring others

The hiring manager to contact is: Sathish Balaji Krishnamurthy Email: SathishBalaji.Krishnamurthy@diligenta.co.uk

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