About This Role

Summary of the role

The Banking & Payment Utility is responsible for ensuring the accuracy and integrity of financial records and transactions within our Client's organisation. The primary goal of this function is to process payments, receipts and distributions as well as identify and resolve any discrepancies or errors in financial records. This is important for maintaining the reliability of financial information, facilitating proper financial reporting, and ensuring compliance with regulatory requirements.

This role is within the Cash Management Team for the Life and Pensions business, which is responsible for processing all money in and money out transactions within agreed SLAs and in line with regulatory and Client requirements, ensuring that all transactions are correctly processed and recorded in a timely manner.

What you'll be doing

• Operate as Cash Management SME for the Life & Pensions book.
• Key all incoming monies into BaNCS within agreed SLAs and in line with regulatory and Client requirements. Support more junior members of the Team with this activity providing guidance and training where required.
• Process all outgoing manual payments (CHAPS &Foreign Transfers) to our longstanding customers with accuracy ensuring appropriate sign-off has been obtained. Support/direct more junior members of the Team with this activity providing guidance and training where required.
• Validate and approve all automated payments with the correct dates and ensure that the underlying information matches system reports by checking correct dates are keyed for Direct Debit collections and outgoing BACS payments.
• Oversee the preparation of the daily bank reconciliations to demonstrate an effective level of control, within agreed SLAs and in line with Client Standards. Support more junior members of the Team with this activity providing guidance and training and stepping-in where required.
• Identify, investigate and resolve any failed and rejected payments, bounced and out of date cheques, stopped and reissued cheques, as well as perform payment-tracing activities.
• Investigate financial records to establish facts in order to resolve more complex, non-routine queries and tasks within the required timescales.
• Provide payment or receipt-related reports and information to customers within agreed timescales.
• Prepare or authorise manual journals where required. Support more junior members of the Team with this journal preparation providing guidance and training and stepping-in where required.

What we're looking for

• 2+ years experience of working within a finance role within Financial Services or a payments role within a non-Financial Services company.
• Advanced in MS Excel and Word.
• A systematic, disciplined and analytical approach to problem solving, supported by strong interpersonal skills.
• Ability to apply different techniques to resolve issues.
• Use clear and effective verbal, written and presentation skills, demonstrating the ability to communicate at senior levels within the team and the wider teams.
• Ability to self-manage, work effectively under pressure and manage to tight deadlines.
• Strong attention to detail, good fact finding skills and ability to make evaluative judgments based on both quantitative and qualitative information.
• Knowledge of financial services (in particular Investments) processes and regulations.

The hiring manager to contact is: Amy Bryan Email: amy.bryan@dgaviva.com

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