Preparing your CV

Thinking of applying for a new opportunity within Diligenta? Great!

Your CV is a key part of showcasing your experience, strengths and potential. A well-prepared CV helps hiring managers understand how you’re well suited to the role. Here are some practical tips to help:

Key points to remember...

• Use a clear font like Arial, Times New Roman or Calibri in minimum size 11. Always use the same style throughout.
• Use headings and bullet points to make it clear and concise. Stick to one or two pages.
• Ask someone else to read it to double-check your spelling and grammar.

Structuring your CV...

Contact details

Include your name, telephone number, email address and LinkedIn profile link if you have one.

Personal summary

Write a short paragraph at the top of your CV that outlines who you are, your current role, and what you’re aiming for.

It’s a good idea to tailor this to the job you are applying for. Review the job description and highlight any skills, experience and transferable skills. These could be technical skills, like software or applications you know how to use, or more general skills like problem solving and creativity.

Don’t forget to mention your career goals and how they align with this new opportunity.

Work history

Include the employer names, job title, dates you worked there including achievements and responsibilities.

Lead with achievements rather than responsibilities. For example, rather than ‘Managed customer queries’, try ‘Resolved 95% of customer queries on first contact leading to a 20% increase in satisfaction scores’.

Where possible, use data or outcomes to back up your successes.

Gaps in work history

Write a short explanation (not too much personal detail). For example, ‘Career break due to family responsibilities (Jan 23 - Jan 24)’.

Education and professional qualifications

Separate your education and professional qualifications. It helps employers distinguish between your academic background and industry-specific or job-related certifications.

List your qualifications in reverse chronological order, with the most recent at the top.

Updating an existing CV...

• Tailor your CV to the job you’re applying for.
• Review the job advert and job description and align your CV to the key skills and requirements.
• Highlight relevant experience and achievements - even if they were from a different company or role.
• Don’t forget to highlight your transferable skills to the role you are applying for.

Showcase your internal experience

• Clearly outline your current and past roles at Diligenta.
• Include responsibilities, projects you’ve worked on, systems used and any other cross-functional work.
• Highlight promotions, lateral moves, secondments or additional responsibilities you’ve taken on.
• Include any internal training programmes or qualifications you’ve completed while at Diligenta.